Email templates
Most money is won or lost in one email. These are worded for UK rules, with the evidence to attach and the exact asks that get a reply. Copy, fill the brackets, send.
16 templates · full wording included with Pro
Council tax
Email asking for your band to be reviewed, using comparable neighbouring properties as evidence.
Send to: Valuation Office Agency (England and Wales) or Scottish Assessors
Open templateCouncil tax
Email claiming single person, student, carer, severe mental impairment or disability band reduction discounts.
Send to: Your local council's council tax team
Open templateCouncil tax
Email requesting spread payments, a short payment break, or discretionary relief when you cannot pay.
Send to: Your local council's recovery or revenues team
Open templateEnergy
Email asking your supplier to set repayments you can actually afford, as its licence requires.
Send to: Your gas or electricity supplier
Open templateEnergy
Email that opens a formal complaint and starts the clock for the Energy Ombudsman.
Send to: Your energy supplier's complaints team
Open templateEnergy
Short email asking to be added to the free support register for extra help with energy and water.
Send to: Your energy supplier and your network operator
Open templateRenting
Email that puts a repair request in writing and creates the paper trail councils and courts look for.
Send to: Your landlord or letting agent
Open templateRenting
Email that asks for the increase to be reduced or delayed, using local rent evidence.
Send to: Your landlord or letting agent
Open templateRenting
Email requesting your deposit back, or an itemised breakdown of any deductions.
Send to: Your former landlord or letting agent
Open templateBroadband and mobile
Email asking for the rise to be removed, or for a penalty-free exit where the contract allows it.
Send to: Your broadband or mobile provider
Open templateBroadband and mobile
Email that puts a competitor price in front of the retentions team and asks them to match it.
Send to: Your provider's retentions or customer loyalty team
Open templateWater
Email asking to be assessed for every discount scheme your water company runs.
Send to: Your water company
Open templateInsurance
Email asking your insurer to review the renewal quote against what it charges new customers.
Send to: Your insurer or broker
Open templateMoney
Email claiming a refund from your card provider when a retailer or trader has let you down.
Send to: Your bank or card provider
Open templateIncome
Email requesting a salary review meeting, framed around your results and market pay.
Send to: Your line manager
Open templateCouncil services
Email that logs a formal service complaint and asks for the collection to be rearranged.
Send to: Your local council
Open templatePro unlocks the complete wording, the evidence checklist and the sending tips for all 16 templates, plus every money move and guide checklist on the site.
See ProGeneral information, not legal or financial advice. Check current rules and your own contract with the official sources listed on each template.