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Renting · email template

Chase an unreturned tenancy deposit

Use this when your deposit has not been returned or deductions have not been explained.

Send to Your former landlord or letting agent · checked 14/09/2026

Have these to hand before you write

  • Tenancy end date and deposit amount
  • The deposit scheme name and reference if you have it
  • Check-in and check-out inventory or photographs

Suggested subject line

Return of tenancy deposit for [YOUR ADDRESS]

Opening lines

My tenancy at [YOUR ADDRESS] ended on [DATE]. My deposit of [AMOUNT] has not been returned in full. Please return the outstanding amount, or provide an itemised breakdown with evidence for each deduction.

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Your rights and the official sources

General information, not legal or financial advice. Check your own contract and current rules before sending.