Water · email template
Apply for a water social tariff or WaterSure
Use this when you are on a low income, receive benefits, or your metered bill is high because of household size or a medical condition.
Send to Your water company · checked 14/09/2026
Have these to hand before you write
- Water account number
- Household income and who lives at the property
- Benefit award letter or medical evidence where relevant
Suggested subject line
Application for help with my water bill
Opening lines
I am writing about water account [ACCOUNT NUMBER] at [YOUR ADDRESS]. I would like to be assessed for your social tariff, WaterSure and any hardship support available.
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General information, not legal or financial advice. Check your own contract and current rules before sending.