All email templates

Water · email template

Apply for a water social tariff or WaterSure

Use this when you are on a low income, receive benefits, or your metered bill is high because of household size or a medical condition.

Send to Your water company · checked 14/09/2026

Have these to hand before you write

  • Water account number
  • Household income and who lives at the property
  • Benefit award letter or medical evidence where relevant

Suggested subject line

Application for help with my water bill

Opening lines

I am writing about water account [ACCOUNT NUMBER] at [YOUR ADDRESS]. I would like to be assessed for your social tariff, WaterSure and any hardship support available.

Pro template

Unlock the full wording

Pro gives you the complete email, the exact requests that get a response, the deadlines to set and the tips that decide whether it works.

Sign in for Pro

Your rights and the official sources

General information, not legal or financial advice. Check your own contract and current rules before sending.